Effective Date: [1st April 2026]
Last Updated: [1st April 2026]
Welcome to ekamkrit.com (“Website”), operated by Ekamkrit (“we”, “our”, “us”). By accessing or using this Website, you agree to comply with and be bound by these Terms.
1. Eligibility
You must be at least 18 years old or accessing the Website under the supervision of a legal guardian. By using this Website, you confirm that you are legally capable of entering into binding contracts under applicable law.
2. Products & Authenticity
Ekamkrit offers handcrafted products including sarees, textiles, and artisanal goods.
Each product is handmade, and variations in color, weave, texture, or finish are natural and not defects
Product images are indicative; actual colors may vary based on display settings
Minor irregularities are part of the product’s authenticity and uniqueness
3. Pricing, Taxes & GST
All prices are listed in Indian Rupees (INR) unless otherwise specified
Prices are inclusive/exclusive of GST as clearly indicated on the product page
A GST-compliant invoice will be provided with every order
GST Details
GST is charged as per applicable Indian tax laws
Customers purchasing with a GSTIN must provide valid details at checkout
Ekamkrit is not responsible for incorrect GST information provided by the customer
4. International Orders & Customs Duties
We ship globally.
Prices displayed do not include international customs duties, import taxes, or local charges
These charges are the sole responsibility of the customer and must be paid upon delivery
We do not control or predict customs fees as they vary by country
Failure to pay customs duties:
May result in shipment being returned or abandoned
Shipping charges will not be refunded in such cases
5. Orders & Acceptance
Placing an order constitutes an offer to purchase
Orders are confirmed only after successful payment
We reserve the right to cancel orders due to:
Stock unavailability
Pricing errors
Suspected fraudulent activity
6. Payments
Payments must be made via approved payment gateways
We do not store card or banking details
Orders will not be processed until payment is successfully completed
7. Shipping & Delivery
Domestic Shipping (India)
Delivery timelines: [3–10 business days depending on location]
Shipping charges are displayed at checkout
International Shipping
Delivery timelines: [7–21 business days, subject to customs clearance]
Shipping costs are calculated at checkout
General Conditions
Delivery timelines are estimates, not guarantees
Delays due to logistics partners, customs, or force majeure events are beyond our control
Risk transfers to the customer upon delivery
8. Returns, Exchanges & Refunds
Eligible Cases
- Returns or exchanges are accepted only if:
- Product is damaged upon delivery
- Incorrect product received
Conditions
- Request must be made within 48 hours of delivery
- Supporting photos/videos must be provided
- Product must be unused and in original packaging
Non-Returnable
- Customized or made-to-order products
- Sale/discounted items (unless defective)
- International orders (unless defective)
Refund Process
- Approved refunds processed within 7–10 business days
- Refund issued to original payment method only
9. Intellectual Property
All content on this Website (designs, text, images, branding) is the exclusive property of Ekamkrit.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Provide false information
- Interfere with Website operations
- Attempt unauthorized access
11. Limitation of Liability
To the maximum extent permitted by law:
Ekamkrit is not liable for indirect or consequential damages
Maximum liability shall not exceed the purchase value of the product
12. Indemnity
You agree to indemnify Ekamkrit against any claims, damages, or losses arising from your breach of these Terms.
13. Governing Law
These Terms are governed by the laws of India.
All disputes shall fall under the jurisdiction of courts in Kochi, Kerala.
14. Updates to Terms
We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of revised Terms.
15. Contact
For support or legal queries:
Email: customercare@ekamkrit.com